At Kookree, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our platforms, services, and solutions. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information

1.1. Personal Information

• Name, email address, phone number, and company details provided during sign-up, inquiries, or support communication.

• Billing and payment information when you purchase a subscription or enterprise license.

1.2. Usage Data

• IP address, browser type, operating system, device identifiers.

• Logs of your interactions with our products (e.g., session duration, feature usage, error logs).

1.3. Data You Provide

• Inputs, prompts, or feedback shared while using our tools or APIs.

2. How We Use Your Information

We use collected data for the following purposes:

• To provide, maintain, and enhance our AI products and services.

• To manage user accounts, subscriptions, and billing.

• To offer personalized experiences and support services.

• To improve model performance using aggregated usage patterns.

• To ensure system security, detect fraudulent activity, and meet compliance obligations.

3. How We Share Your Information

We take your privacy seriously and only disclose your data in the following cases:

• With third-party service providers (e.g., cloud infrastructure, payment gateways) strictly to support operations.

• When legally required, including compliance with applicable laws, regulations, or valid government requests.

• In business transfers, such as mergers, acquisitions, or restructuring, where your information may be part of the transferred assets.

We do not sell your personal data to any third party.

4. Data Security

We use best-practice security protocols to protect your data, including:

• Encrypted storage and transmission.

• Role-based access controls.

• Continuous monitoring for unauthorized access.

Despite these efforts, no digital system is immune from risk, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Kookree uses cookies and tracking technologies to:

• Improve website usability and product experience.

• Measure engagement and usage analytics.

• Offer relevant content and advertising.

You may configure your browser settings to manage or disable cookies at any time.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of your data.

• Correct: Amend any incorrect or outdated information.

• Delete: Request erasure of your personal data, subject to legal or operational exceptions.

• Restrict/Opt-Out: Control marketing preferences and certain data usage.

To submit a data rights request, contact us at privacy@kookree.ai.

7. Third-Party Links

Our website and platforms may link to or integrate with third-party services. Kookree is not responsible for the privacy practices of these entities. We encourage reviewing their policies before providing personal data.

8. Children’s Privacy

Kookree services are not directed at or intended for use by individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any revisions will be posted on this page with the new effective date. Continued use of our services after updates constitutes acceptance of the changes.

Effective Date: 24th May 2024
Contact: privacy@kookree.ai